Deluxe Double Room
- 1 King-size bed
- City view
- Shower
- Balcony
- Air conditioning
Hotel · Hanoi · Ha Noi Municipality
Pan House
A small, well-kept hotel in Hanoi with 11 rooms, a short ride from Hoa Lo Prison, and a reputation for attentive staff and comfort.
- Staff rated 9.1/10
- Facilities scored a perfect 10
- Paid airport shuttle available
8.7
Great
354 reviews
Booking.com 8.7 · 354 reviews
About
Pan House
Pan House is a small, 11-room hotel in Hanoi, located about a 10-minute ride from the famous Hoa Lo Prison. The property is rated 8.7 out of 10 by guests, with particular praise for its staff (9.1), facilities (10), and overall value for money.
Rooms come with air conditioning, soundproofing, a flat-screen TV, and an electric kettle, while the hotel provides free Wi-Fi, room service, and a paid airport shuttle. The property is entirely non-smoking and does not allow pets.
- No smoking on site
- Wi-Fi
- Concierge desk
- No pets allowed
- 24-hour security
- Luggage storage
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Exceptional staff — Guests repeatedly note the friendly and helpful team, and the staff rating is 9.1 out of 10.
- Perfect facilities score — The facilities category received a rare 10 out of 10, reflecting well-equipped rooms and common areas.
- Great value and dining — Both the overall rating and the dining score sit at 8.7, with value for money also rated 8.7.
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Worth weighing
3 to weigh- Comfort is rated lower — The comfort score is 7.5, the lowest category, suggesting some rooms may feel less plush than other aspects of the stay.
- Limited room count — With only 11 rooms, availability can be tight, and the hotel may feel less anonymous than larger properties.
- No pets allowed — The property is pet-free, which may be a drawback for travelers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Superior Double Room
- 1 King-size bed,1 Double bed
- Shower
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Concierge desk
- Luggage storage
- Lift
- 24-hour security
- No smoking on site
Room Amenities
- Air conditioning
- Soundproofed rooms
- Sitting area
- Flat-screen TV
- Electric kettle
- Mini-bar
- Free toiletries
Services
- Room service
- Housekeeping
- Laundry
- Paid airport shuttle
Safety & Security
- Smoke detectors
- Fire extinguishers
- Key access
Kitchen
- Cookware/ Kitchen utensils
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 354 reviews
Booking.com · 8.7 · 354 reviews
8.7Verified guest“Our room came with plenty of extras like a TV with lots of channels, a separate lounge area, and a desk for working.”
8.7Verified guest“The room was huge with a city view from the window, plus a nice private bathroom.”
8.7Verified guest“The staff were really friendly and always ready to help, and the spot was handy with lots of restaurants and small shops nearby.”
8.7Verified guest“The bed was comfy with feather pillows that felt like sleeping on a cloud, and the room had a modern, stylish feel.”
8.7Verified guest“The room was modern and spacious. The location is perfect—just a short walk to many little shops, a pretty lake, and some nice cafes.”
8.7Verified guest“The room was clean and had all the basic amenities you'd need.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Getting around: The hotel is about a 10-minute ride from Hoa Lo Prison. Walking distances to other attractions are not specified in our data.
Nearby dining and shops: Guests mention a variety of dining options and small stores nearby, as well as a lake within walking distance.
2 Pho Vong Thi, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 12 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
The hotel does list 'parking' as an amenity, but we don't have specific details on whether it's on-site or off-site, or if it's free or paid.
Are pets allowed at Pan House?
No, pets are not allowed at the hotel.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Can I book a room with a balcony?
Yes, the Deluxe Double Room includes a balcony. The Superior Double Room does not.
What are the room types available?
Pan House offers a Deluxe Double Room with a king-size bed and a Superior Double Room that can accommodate a king-size bed or a double bed.
The bottom line
Pan House is a solid, well-run 2-star hotel in Hanoi, backed by high guest ratings for staff and facilities. It's a great pick for value-focused travelers who prioritize service and a convenient location over luxury comfort.
8.7Based on 354 guest reviews and an 8.7 overall rating
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